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Mentor
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58 Messages
New to SmartPhones - What counts as data usage?
I got the iPhone 4S recently, so some of these questions may some dumb. This is my first smart phone ever.
Does being on wi-fi (for example, at home) constitute as data usage?
Does updating existing apps count as data usage?
Does checking FB via the app count as data usage?
Does downloading g-mail count toward data usage?
I am nearly at my 3 GB limit 13 days into the billing cycle. It seemed way off to me.
Responses
mike2854
Mentor
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58 Messages
8 years ago
No wonder people still buy GPS's.
Thanks.
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jamileh
Former Community Manager
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5.2K Messages
8 years ago
To help with perspective, I use Maps on my iPhone A LOT. Pretty much every day, honestly. I also use Facebook and Twitter a alot, along with some other data intensive apps.
I rarely, if ever exceed 1.5GB's a month in data use.
Everyone is different but most people don't use as much data as they think. 🙂
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.
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mike2854
Mentor
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58 Messages
8 years ago
I figured the maps function was "free" (at least data wise) since it came with it. I would think if one used an Mapquest app (for example), that would be data being used which would make sense.
I appreicate all the advice. This has been a learning experience for certain!
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sullivc
Tutor
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2 Messages
8 years ago
I am using an iPhone 4s, with AT&T wireless service. I use the Xfinity Connect app for texting, because it is included with my home land line phone package. I am often connected to a wireless service at home and/or work, but during that time, texting is using data. I thought it should be using wifi, and no data use? Is there a setting I'm missing? I monitored the useage with the myAT&T app.
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jamileh
Former Community Manager
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5.2K Messages
8 years ago
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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AKPorcupine
Contributor
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1 Message
8 years ago
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ranron
Scholar
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190 Messages
8 years ago
iMessage is an iOS feature and uses data to connect to Apple's servers.
Your unlimited messaging plan only covers messages sent through AT&T's service and the latter is not counted as data.
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jamileh
Former Community Manager
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5.2K Messages
8 years ago
ranron nailed it!
You don't have to use iMessages if you don't want to use that data. To turn iMessages off, Tap Settings>Messages and slide the dot from on to off.
iMessages are blue, regular texts are green. That's an easy way to tell them apart.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Jerry8888
Contributor
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1 Message
7 years ago
First let me say I love the entire concept of using my home/work wifi to save on data usage, especially since this is a company phone. I have the Samsung Rugby Pro, which comes with a nifty app that show data usage; both mobile & wifi. Personally, I love this phone and play with it at home all the time.
Athough I don't believe my company has been charged for my wi/fi data usage, data usage warning emails are being sent to my company showing my TOTAL data, instead of my mobile usage. Although I showed my boss my data usage of 977mb was actually 922mb wi/fi & only 55mb mobile, the emails warnings and the fact that this is my first smart phone make him question the whole thing.
Is there a possibility of a flaw in the auto-email program or a need for an update? Any help/info would be great.
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