Contributor
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2 Messages
Need help with SMS text spam that I replied to.
I got a text from a 93639452 number yesterday morning that told me that there was a past due amount and to reply with 2 to schedule a payment. I assumed that this was legit, because I assumed that the bill was due, and that there was a card ending in XXXX. However, I'm not the account holder (I have 1 line, they have another), and I don't know if the account holder even has a card that ends in those digits. But I replied with 2 in a panic and got a secondary message with a reply that the charge was confirmed.
Some questions. The account holder had already paid the bill weeks ago, so is it possible that there isn't even a charge on their accounts?
If there was a charge, is there a way that the charge can be reversed?
What can I do now? I'm worried that I may have gotten them a charge by complete accident.
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Any unauthorized charge to a charge card needs to be disputed directly with the bank. Only the card holder can see if there was a charge or not. I guess you need to tell them about the text.
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IntroSnow
Contributor
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2 Messages
4 years ago
They've been told. Thankfully there doesn't seem to be any charges, but they'll be going through some steps soon just in case.
What else can I do on my end? I'm looking to report the numbers that sent me these texts. I feel very bad about this and any further help would be appreciated.
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