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wittier's profile



11 Messages

Saturday, June 3rd, 2017 5:10 AM

Need help setting up Messages.Att.Net to text from computer

When I go to it shows my mobile number but then asks me to add a new number.  I had this problem with a prior account.  I can't figure out how to clear this and calling in usually isn't helpful because the phone agents don't understand what this is.

Community Support


232.2K Messages

7 years ago

Hello @wittier,


Thank you for reaching out to us on the Community Forums! I am sorry to hear you are having trouble setting up AT&T Messages. I will be more than happy to assist you!


We have a fantastic article on everything you will need to setup AT&T Messages. This article is our AT&T Messages Overview. If you meet the requirements and are still running into the same issue, make sure to try a different browser, or clearing your cache/cookies.


In case this is a provisioning issue, I will be reaching out to you via private message. Please check your Forum’s Inbox for this!


I look forward to getting this resolved. Take care!


Jonathan, AT&T Community Specialist

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