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21stNow

Professor

 • 

2.7K Messages

Wed, Jul 18, 2012 6:26 PM

Mobile Share Questions

Here's my list of "inFAQs"!

 

1.  I understand that you can have groups on one account under the Mobile Share plan.  Does this mean that I can have five lines on one account in the following scenario?

 

A. Line 1-Smartphone, individual Nation450 plan, no text messaging, grandfathered unlimited data

B. Lines 2-5 - 2 Smartphones and 2 Basic phones, Mobile Share with 4GB data

 

2.  Will each line on a Mobile Share plan still have it's own contract end and upgrade dates?

 

3.  How will FAN discounts be applied to the Mobile Share plan?

Responses

21stNow

Professor

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2.7K Messages

8 years ago

I'm still doing the math and considering my options.  I want to consolidate all of my lines to AT&T (I think!).  The Mobile Share plan has many variables that I can tweak to see if I can get a lower bill.  So far, I can only come down close to the same as what I would pay with a 700-minute family plan.

21stNow

Professor

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2.7K Messages

8 years ago

OK.  I don't understand the "group" concept.  This is the FAQ that confused me:

 

What devices are eligible for Mobile Share?

Our Mobile Share plans require at least one smartphone per group and all devices must be on the same account. You can share unlimited talk, text and your choice of data with up to nine additional devices per group: smartphones, basic/quick messaging phones, tablets, gaming devices, USB modems, netbooks, laptops or mobile hotspots. You can have more than one Mobile Share group per account.

 

So is this saying that I could have one account and have 2 devices in one group, three devices in another group, but not have an individual line anywhere in this mix? 

 

I really don't get the advantage, or purpose even, of groups at all.

wingrider01

Expert

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12.2K Messages

8 years ago


@21stNow wrote:

OK.  I don't understand the "group" concept.  This is the FAQ that confused me:

 

What devices are eligible for Mobile Share?

Our Mobile Share plans require at least one smartphone per group and all devices must be on the same account. You can share unlimited talk, text and your choice of data with up to nine additional devices per group: smartphones, basic/quick messaging phones, tablets, gaming devices, USB modems, netbooks, laptops or mobile hotspots. You can have more than one Mobile Share group per account.

 

So is this saying that I could have one account and have 2 devices in one group, three devices in another group, but not have an individual line anywhere in this mix? 

 

I really don't get the advantage, or purpose even, of groups at all.


think of it as a extended family plan, you can have up to 9 devices sharing the same data allocation. 

21stNow

Professor

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2.7K Messages

8 years ago

That scenario seems like one Mobile Share plan.  The FAQ-Answer says that there can be more than one Mobile Share group per account.  If there can be more than one group, why can't there be one group and one individual?

jamileh

Former Community Manager

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5.2K Messages

8 years ago

I'm sorry, I misunderstood your question.

 

You can have an individual line in the mix if you choose. What you can't have is mobile sharing with unlimited data. 

 

For example - if you have 5 people on your account including someone who uses A LOT of data; you might not want that person to be in your data pool. Four of you share 10GB of data and the fifth guy has his own data plan. It's like the guy in your group of friends who you make get his own order of fries because he always eats all of yours. 🙂

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ujmnz

Guru

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294 Messages

8 years ago

I'm pretty sure you will be able to, and if not, you can always split the bill with the individual under it's own account number and bill.
bxnguyen

Tutor

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5 Messages

8 years ago

I have similar question regarding the group as well and this is what I believe but could be wrong.

 

I have one main account with 2 group, group 1 with line 1-5 and group 2 line 6-7 and you are telling me, the new share data plan is for both group 1 and group 2?

 

I am also want to know how is the FAN discount work for the data plan sharing since I have 28% discount.

21stNow

Professor

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2.7K Messages

8 years ago

I think that this is what I want.  I currently have a 550 -minute family plan that has three lines: 1 smartphone with grandfathered unlimited data, 1 smartphone with 5GB of data and one basic phone with unlimited data for basic phones.  I want the smartphone with unlimited data to be by itself on an individual plan so that the unlimited data can remain.  I want to add one more smartphone and one more basic phone to my plan.  Those remaining four lines can go to a Mobile Share plan.

 

My other option is to just go with the 700 minute family plan that exists now and add 3GB data for the new smartphone and unlimited data for basic phones for the basic phone.

jamileh

Former Community Manager

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5.2K Messages

8 years ago


@bxnguyen wrote:

I have similar question regarding the group as well and this is what I believe but could be wrong.

 

I have one main account with 2 group, group 1 with line 1-5 and group 2 line 6-7 and you are telling me, the new share data plan is for both group 1 and group 2?

 

I am also want to know how is the FAN discount work for the data plan sharing since I have 28% discount.


You can have one shared data plan for each group. 

 

I am awaiting an answer about the FAN discount. As soon as I have info, I'll update this thread. 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
bxnguyen

Tutor

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5 Messages

8 years ago

Jamileh,
Thank you very much for the quick response and looking forward to know what is the FAN discount will be.

Have another question for you, the new mobile sharing data plan come with unlimited voice + text, but that is for domestic voice only. I am currently on family + Canada family plan 1400 and dont know if there is any change or update in term of voice/minutes if I change into the mobile sharing data plan.
jamileh

Former Community Manager

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5.2K Messages

8 years ago

Another good question. You're right in that these plans are for domestic (US) use. I'll find out!

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
DotCom2

Mentor

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83 Messages

8 years ago

I am also very interested to know how FAN discounts apply to these new Mobile Share Plans.

Contributor

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2 Messages

8 years ago

As many other people, I have the 700 minute family plan with 3 smart phones. We don't use enough data (so far) to warrant the share plan. With Wi-fi I've even lowered one of the phones to 250 mb.

21stNow

Professor

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2.7K Messages

8 years ago

I'm glad that AT&T is leaving us the option to choose both types of plans.  That way, I don't have to rush my decision-making process.

wingrider01

Expert

 • 

12.2K Messages

8 years ago


@trido wrote:

yes thast same older 2 gig plan on wifes iphone 25 a month her fan gets 24 percent off we also havea 10 data plan no fan on it.

 



this has also changed when the changed the tiered plan recently only the 5GB tethered plan can be discounted

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