MMS group messages. Major issues.
I am only getting some of my text messages that are sent in group messages. It doesn't matter if i am on WiFi or mobile data. The messages prompt me to download them, but they won't download. I have mms on in the messaging app as well as auto download. I've cleared the cache etc. I called tech support. They reset a bunch of things and asked that i use the stock messages app on my phone (s20 ultra). The issue persists. I receive about half of the texts in a group. I receive pictures fine. They stated they would call me back last week and never did. Any help or ideas would be greatly appreciated as i can't get through to customer support any more.