Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Need your talk or text logs?
gene_23's profile

Tutor

 • 

8 Messages

Sun, Apr 13, 2014 11:44 PM

messages.att.net/#conversations no longer works with both of my phones

I am using two S3 phones which I have set up PC messages(#conversations) and Addressbook.  Both phones worked for over 6 months.  For some reason one of the phones is no longer registered for the messages portion of the AT&T web site.  The address portion still works for both phones,  but Messages works for one phone.  This started happening about the same time it quit allowing me to login using my phone numbers and started requiring me to login using my Access account name.   

Any help will be greatly appreciated.

Gene

Tutor

 • 

8 Messages

8年前

Does anyone from ATT monitor these forums?????????????????????

 

ATTDmitriyCM

Community Manager

 • 

10.2K Messages

8年前

Hello @gene_23 

 

Yes, AT&T monitors the forums, but there are no customer care or tech support reps here in any official capacity, as this is a peer to peer community. You can contact our Social Media Care team via private message by clicking here. If you do that, please include your full name, phone number, account number and the best time you can be reached.

 

Please let me know if you have any questions.

 

Thanks,

Dmitriy

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.