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New Member

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1 Message

Wed, Jul 15, 2020 9:47 PM

Message to contact wont go through

Every time I message a certain number I get a error message. I have deleted it and started over but it keeps doing it. Reset my ph and everything. Do you have any suggestions.  And it's a number I text to often so it had worked for several weeks 

Responses

Brand User
ATTHelp

Community Support

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128.4K Messages

a month ago

We can definitely help you send a message, @Daydev15.

Are you sending me messaging by Wi-Fi Calling, or cellular? Are you in the U.S., or abroad? Is it an international number? If its a domestic number, are you including the area code?

We suggest signing into the AT&T Troubleshoot & Resolve tool so we can run tests to check device settings and account provisioning.

Please give TS&R a try, then send a test message. Let us know how it works. Thank you!

Keny, AT&T Community Specialist

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