Tutor
•
6 Messages
late delivery of voicemail to inbox
Today, I got voicemail with date-time stamp indicating that the caller left it four days ago. This problem of late delivery is longstanding. I had reported it in conversation with a techie last spring and was told that the problem was corrected. If it was actually corrected then, it has recurred.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
195.3K Messages
1分前
Thank you for reaching back out @rsbell.
If your voicemail box has a delayed delivery check your wireless coverage as your phone needs a wireless connection to receive voicemail messages.
Once you have confirmed you have wireless coverage, troubleshoot your voicemail to pinpoint the root cause to the delayed voicemails. Sign in to your AT&T account and then select the Make and Model of your device> then click "Get started"and follow the prompts.
In addition, your myAT&T account is a useful tool, which allows you to accomplish resetting your password in only a few simple steps! Please complete the following:
We're here if you have any questions. Thank you for visiting AT&T Community Forums.
Alasani, AT&T Community Specialist
0
0
ATTHelp
Community Support
•
195.3K Messages
1分前
Hello @rsbell, we're happy to help with troubleshooting the delay in receiving your voicemails.
Your phone needs a wireless connection to receive calls, access voicemail, download Visual Voicemail messages, and get voicemail notification alerts. To check that your signal is strong enough for this:
To help you troubleshoot this, please visit us online at our AT&T Device Help Center and select the make and model of your phone. You will then have access to the AT&T Troubleshoot & Resolve tool which will walk you step by step through successfully resolving this. Let us know if you have any questions. Thank you for contacting AT&T Community Forums.
Alasani, AT&T Community Specialist
0
0
rsbell
Tutor
•
6 Messages
1分前
The problem is not lack of notification but rather lack of prompt delivery to my voicemail box.
By the way, I do not know my "voicemail password" it seems, because nothing I tried gave me access after I dialed in to the system.
0
0