
Tutor
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5 Messages
Is a way to uninstall/turn off visual voicemail?
My sister says that there is a way to uninstall/turn off visual voicemail so I don't have to pay the extra $40 a month that I CANNOT afford! I do not use the VVM anyway!!!
If someone could please tell me how to do this I would appreciate it!!!
Thanks!!!
If someone could please tell me how to do this I would appreciate it!!!
Thanks!!!
Accepted Solution
Official Solution
ATTDmitriyCM
Former Community Manager
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10.4K Messages
9 years ago
Hello Gunnersdai
I apologize for any confusion. The fee you're seeing is a line access fee, and visual voicemail is one of the included features. There is no separate charge for it, and while the visual voicemail can be disabled, it won't reduce the monthly change for that line.
Please let us know if you have any other questions.
Thank you,
Dmitriy
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Accepted Solution
pgrey
Master
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3.5K Messages
7 years ago
You're seeing something like this:
Correct?
This is just your line-item, for your entire Smartphone plan, and is telling you that Visual Voicemail is included, as part of the plan, it's all rolled-up.
You're not being charged anything extra for VVM, it's part of the plan, just like all of the MSV plans.
Hope this clears things up, you don't need to be turning off any phones or similar, due to extra VVM charges...
*If this (or another post in this thread) fixes your problem/issue, please mark it as solved, and I'll tag it, to make it easier for others to find the answer(s). Thanks.
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Accepted Solution
sandblaster
ACE - Expert
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64.6K Messages
6 years ago
@stackwontflow Yes, you can choose to not have visual voicemail but it will not change your bill. You do not pay for visual voicemail, it is included free.
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Accepted Solution
formerlyknownas
ACE - Sage
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110.8K Messages
6 years ago
@r66r66
Every device on every carrier. Prepaid is inclusive data and line fee is one charge. Postpaid plans are ala carte, separate charge for data, line fee, installments, etc. All devices, not just smartphones. Tablets, basic phones, mobile hot spots and smart watches. At the bottom of my bill is a tablet line charge, which is different amount.
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Gunnersdai
Tutor
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5 Messages
9 years ago
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Gunnersdai
Tutor
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5 Messages
9 years ago
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Gunnersdai
Tutor
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5 Messages
9 years ago
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Gunnersdai
Tutor
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5 Messages
9 years ago
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Snap123
Contributor
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2 Messages
7 years ago
How do I block a number from leaving a voicemail in Visual Voicemail? I've blocked a number, in that it doesn't ring my phone, but I can see that it called, and I am not able to block the number from leaving a voicemail.
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irisdude
Contributor
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1 Message
7 years ago
too just realized that ,on my bill. there IS a $40 charge for visual voicemail feature.. I never call into the center so....Mobile share value 15gb with rollover data plan.
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