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waltdog's profile



2 Messages

Saturday, October 19th, 2019 11:34 AM

International data plan


I purchased the $50 international "passport" data plan for my trip to Europe. I was on airplane mode and using wifi almost the entire time, only using data when needed to look up bus schedules or maps. Despite this my phone barely went over the 1 GB data cap at the worst time when I needed to get directions, which incurred another $50 fee. I'd like this fee taken off my bill please.

Thank you,


ACE - Expert


64.7K Messages

4 years ago

This is a customer to customer forum, not customer support and not a way to get any charges removed. You need to call but don’t get your hopes up, they likely won’t remove that overage charge.

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