For the mom who gives us everything - Mother's Day gifts that connects us.
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New Member

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1 Message

Thursday, October 29th, 2020 6:47 PM

i message & facetime

my daughter got a replacement phone and after i set it up her imessage and facetime won’t activate. We’ve googled and tried everything and it’s been over 24 hours. 

Former Employee

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32.9K Messages

3 years ago

you need to contact apple not at&t those are both apple services that use their servers

ACE - Expert

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24.2K Messages

3 years ago

She needs to use an Apple account to access those. Either her own AppleID for iCloud or yours. If that doesn't work, as mentioned above, contact Apple, it's their product not AT&T's.

(edited)

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