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New Member

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1 Message

Thu, Oct 29, 2020 6:47 PM

i message & facetime

my daughter got a replacement phone and after i set it up her imessage and facetime won’t activate. We’ve googled and tried everything and it’s been over 24 hours. 

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Constructive

Employee

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15.8K Messages

a month ago

you need to contact apple not at&t those are both apple services that use their servers

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OttoPylot

ACE - Expert

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13K Messages

a month ago

She needs to use an Apple account to access those. Either her own AppleID for iCloud or yours. If that doesn't work, as mentioned above, contact Apple, it's their product not AT&T's.

(edited)

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