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New Member

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2 Messages

Fri, Jul 3, 2020 10:09 AM

I have no internet connection on my phone despite having full LTE coverage

Hi,

 

I have no internet connection despite having full LTE coverage and cellular data turned on. When I'm on a wifi system, it works fine. What do I need to do?

Thanks, Brian

Responses

lizdance40

ACE - Sage

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77K Messages

a month ago

Is cell data off in settings? 

Is data saver on? 

Is data off on your account? 

If you are on a plan with a stated amount of data have you used up all your data?

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

It turned out to be in Settings>General>Profiles my profile was stuck on a different carrier. I had to delete that and restart my phone. 

lizdance40

ACE - Sage

 • 

77K Messages

Hit the easy button!  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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