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6 Messages

Tue, Dec 4, 2018 6:32 PM

I can not receive or send MMS pictures to others on at&t

Since Monday December 3 3am EST, I have not been able to send pictures to others on the AT&T network.  And the same people cant send their pictures to me.  I have a Galaxy S9+.  I'm just trying to send pictures taken on my phone.  I've messages app that came with the phone.  I've tried 3rd party app Textra.  Both time out each time.

Is there an network outage in my area???


Accepted Solution

Brand User



108.6K Messages

a year ago

Hello @IMustKnow,


We can definitely provide you with some troubleshooting steps for when you cannot send or receive MMS messages with your cell phone. We recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution. Let us know if this helps.


Sean, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.