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2.7K Messages

Monday, February 5th, 2018 7:42 PM

How to group text more than 10 on AT&T

Learn what devices support Advance Messaging 

_GroupMessageLimit_.png

The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more information regarding group messaging and the new features to come. 

 

***********Information below is still valid for some devices until the update is pushed to it.***********

***********We do not know when your device will support group messaging but it is coming.***********

 

 Why Are There Limits?

AT&T has implemented a limit to the number of group message participants as a way to protect our customers from spam and/or malicious software. AT&T is vigilant about protecting you, our customers, from unsolicited text message spam. 

 

Is AT&T Going To Update The Limit?

Some devices have the ability to send group messages with up to 30 contacts. More updates are coming to increase that number but I do not have any information when a change will take place. Last updated 2/23/2021.

 

If spam messages have affected you, you can report them by:

  • Forwarding a copy of the SMS and MMS spam to short code 7726 (SPAM).
  • You are not charged for forwarding the spam message to 7726.

 

ChrisZ, AT&T Community Specialist

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1 Attachment

Tutor

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3 Messages

6 years ago

This is not solved for your customers. The 10 recipient limit is unacceptable. You’re preventing your customers from connecting with family and friends. I’m seriously considering leaving for a competitor due to this issue. I would not recommend AT&T to others. Please increase this limit for your customers ASAP.

ACE - Sage

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118.2K Messages

6 years ago

I don’t know if this is related...or if ATT is right.

Verizon has a group limit of 20.  I switched my number to Verizon prepaid in July.  I get at least one nuisance text each week.  I got 3 in one day last week.  

Does it matter?  

Hmm.  Not really.  It’s easy to ignore a text.  

    Now the spam, telemarketing, spoofed calls are driving me up the freaking wall.  Hiya used to do a good job of filtering.  Now I just let everything go to voicemail.   

 

Master

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3.2K Messages

6 years ago

Do you know what kind of load group texts would put on AT&T's network if they didn't limit it? Verizon has a limit of 20, and you'll find people in their forums complaining and wanting it to increase to 30. They have to draw the line somewhere otherwise you'd have people setting up group texts with their entire extended family sending hundreds of messages a second until the whole network crashed. There are so many third-party apps like WhatsApp that can do group texting that I don't know why this is an issue, especially if you claim it's a safety or business need. You really think it's easier to switch carriers (get rid of your phones, get new phones, pay for any fees or outstanding charges, pay new upfront costs for another carrier) rather than switch to a different messaging app?

ACE - Sage

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118.2K Messages

6 years ago

@QuarryRye

Whatapp does groups?  But everyone has to have WhatsApp?  

The large groups I’ve dealt with have a variety of users, not all have smartphones, not all use social media.  We always wind up with some who require email.

 

Master

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3.2K Messages

6 years ago

Yes, WhatsApp does group chats with a 256-member limit, but everyone would have to use WhatsApp. It's not the only game in town, though, just one of the most popular. Facebook Messenger would do it, too.

 

And you bring up a good point. Email is another option that everyone can use. You can even access it from your smartphone. Text messaging, to me, is a last resort for coordinating a large group of people.

Tutor

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3 Messages

6 years ago

The main issue is they aren’t keeping up with their competitors. I was on a large group text for a wedding event recently where I was the only person with AT&T. No one else had issues. I’m not going to say, “Hey wait everyone! I need you all to change what you’re doing and please continue this on WhatsApp because my provider, AT&T, can’t keep up with the times.” I had multiple text threads open due to this and every time I replied it came through as a new text each time to everyone. Unacceptable in my opinion.

ACE - Sage

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118.2K Messages

6 years ago

@JennieR

I dont know how large a group, but every carrier does had group text limits.  Verizon just happens to have the most liberal limit.  

 

Curator

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5 Messages

6 years ago

Boo!!

Curator

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5 Messages

6 years ago

The industry actually makes it pretty easy these days to swicth carriers and provide for pretty significant up front savings in doing so. Apps are not a solution when it requires Everyone to have that App.  Stop making excuses for AT&T.   May not be an issue for you sir/madam, perhaps because you don't have enough people in your circle to group text with . Facts are that most people have a cell phone and a basic MMS plan that would allow for group Texting.  The barrier is AT&T.  

Curator

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5 Messages

6 years ago

That is Absolutely Correct  Fortuncm. 

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