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2.5K Messages

Mon, Feb 5, 2018 7:42 PM

How to group text more than 10 on AT&T

The Wait is over! AT&T is increasing the number of people you can group text and it is slowly being rolled out and tested _GroupMessageLimit_.pngon specific devices. Check out David T's  Advance Messaging page for more information regarding group messaging and the new features to come. 

 

***********Information below is still valid for some devices until the update is pushed to it.***********

***********We do not know when your device will support group messaging but it is coming.***********

 

 

Why Are There Limits?

 AT&T has implemented a limit to the number of group message participants as a way to protect our customers from spam and/or malicious software. AT&T is vigilant about protecting you, our customers, from unsolicited text message spam. 

 

Is AT&T Going To Update The Limit?

I can tell you that we are evaluating options for supporting larger group limits in the future. As this time, I do not have any information if or when a change will take place. Last updated 5/22/2019.

 

If spam messages have affected you, you can report them by:

  • Forwarding a copy of the SMS and MMS spam to short code 7726 (SPAM).
  • You are not charged for forwarding the spam message to 7726.

 

ChrisZ, AT&T Community Specialist

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For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Responses

Tutor

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2 Messages

a year ago

This issue is not "Solved!"

 

I have been with AT&T for several years now, and they are totally ignoring their own customers on fixing this issue. A simple solution is to raise the limitation to 30 or 50.

 

Today is Thanksgiving, and even typing this very message out, I am getting texts from a group of family and friends of 12 people who are texting back and forth to each other, yet I can NOT even respond because of this limitation.

 

I am part if various Bible studies groups, and even host, that use SMS  messages to communicate back and forth, yet I can not respond.

 

 Like I said, AT&T is ignoring us!  They've been ignoring us for years regarding this issue.

Why?

Because it doesn't affect their bottom line. There are more customers who this limitation doesn't affect and they don't care.

Contributor

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1 Message

a year ago

This is stupid. I'm not able to text back to everyone in my family and have to make a choice on who to delete before I can send a reply.

Two more months and I will be free from this limitation. Verizon will be happy to have me as a customer.

Tutor

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2 Messages

a year ago

Been holding off changing to another company in hopes that AT&T would change their texting policy. Evidently it is not going to happen. I am starting to actively search for another company. Sick of this crap. I have to send 3 texts to get everyone in.

New Member

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1 Message

2 months ago

I tried to text 11 participants in my building - we stay connected if the water is getting turned off etc. The 11th one is new and apparently I can't do this. I hope this policy is changed soon, I'm renewing my phone and will need to choose another provider.

New Member

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3 Messages

a month ago

It's 2020 and I am forked out a small fortune for my note 20 plus, yet I am still being limited to 10  group messages! I have a large group of bffs and they are very frustrated with me because WHEN I join in the group chats I cause the message to split to each person individually. This has got to stop! I never would have switched from Verizon or from iPhone if I had known. I feel totally scammed by At&t!

New Member

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1 Message

a month ago

My iPhone allowed me to connect with my family on a 17 person string.  I lost that phone and replaced it with a Samsung A70, and now I can't reach out to that same list.

 

This is a garbage limit that is unacceptable.

Please fix ASAP.

New Member

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1 Message

22 days ago

please change this to a reasonable number.  the average joe or jane has  at least 15 members in their canasta group... lol

 

25 would be better, completely covers the average user, and still frustrates spammers. 

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