Contributor
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1 Message
How to access HBO with unlimited plus plan
Just saw a commercial on TV about the unlimited plus plan now including HBO. I have the unlimited plus plan, do how do I access HBO? I tried it from the Direct TV app and also downloaded HBO GO. Both said I can't watch because I don't subscribe.. please help
todmonsta82
Contributor
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1 Message
7 years ago
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Used2bATnT
Contributor
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1 Message
6 years ago
I spent 4months trying to get the free HBO on my unlimited plus plan, and finally just shut off service.
It is a lie. A lie to try and get you to buy DirectTV, since AT&T bought DirectTV.
Constantly told by customer service and managers that "a direct tv subscription is required", yet the terms of service plainly state that you get free HBO, through directTVNow app, at NO CHARGE.... with any unlimited choice or plus plan.
The customer service at directTV, TWICE, assured me that I would have my free HBO within -1st time 3-5 business days -2nd time 5-7 business days. They gave me a reference # the first time, and an assurance number the 2nd time. Both lies.
Avoid AT&T at all costs. Even Verizon customer service is better than these guys, and that is saying something.
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Gary L
ACE - Expert
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16.5K Messages
6 years ago
@LeAnn66 Did you ever get your free HBO working?
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jenbruin93
Tutor
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4 Messages
6 years ago
Having the same issue as others. After several calls/chats with AT&T and DirectTV and HOURS spent trying to solve the problem I get the same error message. I agree that it appears this is a bogus offer. Beyond disgusted. I challenge AT&T to reduce my bill by $15/mo to cover the cost of HBO thru Comcast.
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dfsdfds
Contributor
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1 Message
6 years ago
I have no Tv service with ATT. So, when I checked for eligibilty for HBO using my phone number, it said
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
@dfsdfds
The HBO offer is if you have the new unlimited plans. You can access it on HBO Go this way:
1) Go to DirectTVnow
2) Click start free trial
3) DO NOT immediately type in your email address, etc., to create an account
4) DO click on Verify Your Number link to enter your ATT phone number to get your free HBO account
5) After typing in your phone number, you receive a text message you need to respond to for verfication
6) You then type in your email address and pick a password
7) You get two options - HBO free or HBO plus Live TV. The second option costs $10 a month. Be sure to click the first for just HBO for free. You can then logout of DirectTV.
😎 Download HBOGo app. Choose DirectTVNow as your provider when setting up your HBOGo account. You'll need to type in your DirectTVNow email address and password to verify DirectTVNow is your provider. You'll then be able to set up and HBOGo account.
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
@jenbruin93 If you have Comcast, you are not going to get HBO free from ATT on your Comcast bill. The offer is free HBO for you is a stand alone channel. You can signup as in the previous post and watch HBO GO
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jenbruin93
Tutor
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4 Messages
6 years ago
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jenbruin93
Tutor
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4 Messages
6 years ago
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
It isn’t bogus.
How far do you get in the steps?
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