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Tuesday, November 28th, 2023 10:52 AM

How do I enable my included hotspot

cant figure out how to enable my hotspot

Community Support

 • 

229.9K Messages

3 months ago

Hey there,

 

Thank you for contacting us. We are happy to help you.

Before we proceed further could you help me with little information,

  • Was your hotspot working fine up until now? This will help us determine what is causing it to not work.
  • Is your device an eligible device to work on our network? Check out our Compatible Device List to ensure your device is listed by the model number.

Take a look at the devices currently supported on the network to confirm if your device is compatible. You'll want to scroll down until you see the Wireless Internet Devices section. If you don't have the exact make and model listed then your device isn't compatible with AT&T's improved network.

 

If you're trying to set up new wireless service with AT&T and are experiencing technical difficulties while trying to, then we recommend visiting your nearest AT&T Store for further assistance with setting up an account.

 

Do let us know if you require any further assistance so that we can look into it.

Thank you for contacting AT&T Community Forums.

Kevin, AT&T Community Specialist.

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