I'm familiar with how hotspot data is throttled when you reach the limits on your plan. I have the unlimited plan for prepaid wireless with 10gb hotspot data. I hit my cap near the end of my 30 days, and the plan has since renewed. However, my hotspot data is still throttled. I cannot even load simple web pages on my connected device without waiting minutes. It is my understanding that the throttle should have been removed when the plan renewed. Can anyone help me?