Announcements
HBO Max - where HBO meets so much more!

New Member

 • 

1 Message

Tue, Apr 7, 2020 12:54 AM

Hotspot Allowance

Hello, I have recently experienced a significant decrease in my hotspot speeds during the day. I have alerts set up to tell me when I’m nearing the 15gb but never received any this time. I understand there is supposed to be an increase to hotspot allowances. This has proven to be extremely frustrating trying to complete homework for my college classes. Any replies welcomed, thank you.

Responses

Brand User
ATTHelp

New Member

 • 

120.1K Messages

2 months ago

Hi @Simplicuhty

 

Thank you for reaching out to us today. We'll be happy to assist you.

 

We are automatically increasing mobile hotspot data by 15GB a month for each line on an unlimited plan that currently includes a monthly tethering allotment. Which data plan do you have? With more details, we'll have a better idea of how to proceed.

 

Darais, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.