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New Member

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2 Messages

Friday, February 19th, 2021 1:32 AM

Help with hotspot on child phone

I would like to know how to disable the hotspot capabilities on my child's phone.

We have a plan that has unlimited data and use of hotspots, but as parents, we should be able to turn this on and off.

From what I've looked into and seen, this may not be a possibility?

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Community Support

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231.3K Messages

3 years ago

Hello @8EIGHTER,

 

We'd like to help you control your Hotspot usage.

 

You can toggle off the Mobile hotspot in settings on your child device. Just select the highlighted link and select the appropriate device and follow the steps provided. 

 

We hope this helps.

 

Jonye, AT&T Community Specialist 

 

 

 

 

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ACE - Expert

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64.7K Messages

3 years ago

No. What you can do is turn off their cellular data, I think that capability still exists. That will stop the use of hotspot. 

Accepted Solution

Community Support

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231.3K Messages

3 years ago

Hi @8EIGHTER

 

The Secure Family app might be a good solution to this issue. You would be able to control both Wifi and cellular data on your child's device from your device. You could also filter websites and track the device location. If you have any further questions about it or if this interests you, please let us know and we'll be happy to assist further. 

 

Darais, AT&T Community Specialist 

New Member

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2 Messages

3 years ago

Thank you. I am aware of the toggle to change mobile hotspot seeings.

Is there a way to restrict my child's access to this toggle?

New Member

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1 Message

3 years ago

Yes, this is exactly our issue in our household.  Secure Family can disable internet access via wifi or cellular data, but doesn't seem to stop an iphone turning on its wifi hotspot, from which a child can connect his/her laptop and have access to the internet again.  Can Secure Family stop internet data from flowing through the phone's wifi hotspot it created?

New Member

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1 Message

2 years ago

I am in my free trial of the app. Somehow both of my children’s hotspots are turned off. I would like to be able to turn off the hotspot access at certain times. But now it’s always off & I hadn’t even tried to disable it yet. I’m just looking for some middle ground

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