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New Member

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1 Message

Tuesday, June 16th, 2020 9:03 PM

Group Texts Failing

Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the issue.  In this day and age when text messages are becoming the primary way to communicate, why would you ignore this.  I too get a flood of text messages, missing several in the chain, all at once.  When sending, they don't go through.  The group can be 3 people or 8 people, same behavior.  Resetting phone doesn't change anything.  AT & T, when will you recognize this group text issue and fix this before you lose more loyal customers like me?  It's completely up to you ;)

New Member

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19 Messages

3 years ago

I am having the same issue, for me I can't receive MMS messages from Verizon customers.  How long have you had the issue?

(edited)

ATTHelp

Community Support

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210.9K Messages

3 years ago

Good Morning @suerm4232,

 

We are aware some customers are experiencing delivery delays with Group Messaging.  

 

We are working on the concern and appreciate your patience.

 

MichaelY, AT&T Community Specialist

New Member

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19 Messages

For me, its not delayed, I never get them. I have not had this service for almost three weeks, please let me know how much longer I have to wait?

New Member

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19 Messages

3 years ago

Was your problem solved?

 

If it is, how did you fix it?

New Member

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19 Messages

3 years ago

Just wondering if the problem was solved. I am still facing the problem. 

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