Group Messaging Not Working on iPhone - AT&T Community Solutions
Learn how to resolve Group Messaging Issues
Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that!
How To Restore Group Text Functionality
Close and relaunch the Message app - tap the Home button twice and swipe the Messages app up.
Make sure you have enough space - this will require deleting file like images and videos.
Tap Settings > Scroll down and tap Messages > Scroll down to SMS/ MMS
and disable the feature and then enable it (also known as toggling the feature).
Go to Settings > Tap on General > Scroll down and tap Reset > Select Reset Network Settings > Enter your pass-code > Tap Restart Network Settings
Heads Up: This will delete Wi-FI and network settings on your device.
Delete the group conversation and start a new one - this may or not resolve the issue. You will lose the group conversation. Consider backing up your device beforehand is recommended.
Have an Android?
ChrisZ, AT&T Community Manager
AT&T Customer Care
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