Contributor
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1 Message
Group messages don't come through as a group message
I have a galaxy S8, and when people include me in a group message I can't tell it's a group message, it comes through as an individual text from the originator and as people respond to said group message I get those response as an individual text from that person, and if a respondent isn't in my contacts, I get a text message from a phone number. It's very confusing.
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @Tree3idx,
We'd be more than happy to take a closer look into why you aren't receiving these text messages in a group message thread. We'll need some more details in order for us to better assist you. Do you have the Latest software update for your wireless device? Is Advanced Messaging turned on in the messaging settings for your cell phone? Please let us know. We look forward to hearing back from you.
Sean, AT&T Community Specialist
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