Ask a question
Wed, Sep 10, 2014 4:08 AM
2 y ago
7 y ago
I called AT&T service and they let me know that I must call in back after I receive the phone, but before I activate it.
Not the smoothest thing in the world, but not apparent issues.
I was just told by an online rep that,
Jean: If you upgrade the phone and take advantage of any of our current offers, you will have to change your current data plan.
Jean: I just checked for you. As I said before, you will only be able to do the upgrade and keep your current plan, by purchasing the device at full retail price.
Is this the story other people are getting?
It seems like they are telling everyone something different, and that worries me. I was told they have to put in a ticket AFTER i get my new phone, and that there was no way for her to change it on her side until i activated my phone.
That other poster said that they could activate it over the phone with the grandfathered plan. This completely contridicts what the ATT lady told me, and what you said is totally different as well.
This sounds like the run around to me.
I'm confused. We've been paying a lot more than we had to, just to maintain our Unlimited Data plan. For the first time ever, on vacation last week I had the opportunity to enjoy high speed data on my cell phone but then received a notice stating that my "unlimited" data was about to be throttled.Checking the other options, it looks like I can get 10GB of unthrottled data for the same price I'm paying now. Why is everyone so excited about keeping their Unlimted plan? Are you hoping that ATT is going to remove the cap at some point in time?Trying to figure out what direction to go in. I figure that keeping Unlimited Data is costing me at least $60 per month and is preventing me from using my phone as a hotspot.Thanks for helping me sort through this.
How much data had you used when you got throttled?
Psychologically, I am averse to overage charges more than I am of throttling. It is that tendency to avoid (and overestimate) risk.
I usually get throttled around 5GB. I hit 6 GB this month and speeds dropped to aournd 0.30-0.40Mbps Sucked, but atleast I wasn't paying $100 for a 6+GB data plan. I typically don't get over 3-4GB in a month unless I am traveling a lot in that month and Wifi is limited or slow where I am traveling to.
It is a tradeoff between data volume and type of usage. I get close to 5GB/mo on my iPhone (emails, big attchments, downloads of podcasts etc.). I get unlimited data for $30 and don't suffer the effects of throttling. Nothing is that cost effective, AFAIK.
Thats why I was interested in knowing how much data one uses before getting the throttling notice. I believe that it depends on the congestion in that local area. So, the thresholds and the extent for throttling may differ for different people depending on their location and time and data traffic pattern.
My unlimited data plan is $30/month. If you only use 2GB of data a month there are better options price wise. However, if you get to 5GB...I hit 6+GB this month due to some traveling and slow wifi at my desitination you are going to pay way more. Verizon offers single line plans that would be $120/month for 6GB of data. I pay $74.99/month total with ATT unlimited data and voice/text/etc....plus taxes and junk fees.
An ATT family plan with 10GB of data = $115/month for one phone if I looked at the plans correctly($100 base + $15/phone).
ATT individual plan is $65/month for 2GB of data. Not sure what their overage rates are...couldn't find it easy, but I am sure it comes out to more than $80/month at 6GB.
It just all depends on how much data you use in a month if it is still worth it. For me, without being on a family plan with 3-4 phones it is definetly saving me money to be on the grandfathered unlimited data plan. I use a lightning to HDMI connector to hook up my iPhone to a TV for TV viewing while traveling when connection speeds allow. I can watch my Dish Network Hopper TV feeds from anywhere. So if I travel, I use data! 🙂
Only way to keep your current plan is to pay full price the new phone or pay in installment. One thing is what the give when they introduce some new plan, they get you as soon as you upgrade.
Only if you pay full price for phone or by installments. No wonder AT&T gets people hooked on an excellent plan, then pulls the rug under us as soon as we upgrade. Cheap trick.
How can we improve?