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7 Messages
Getting Charged for using IM Feature?
Hey everyone, I just joined at&t and have a Samsung Propel phone. I am under a family plan that has the "Messaging Unlimited for Families" feature added.
Two days ago I used the IM AIM program that is built into my phone. The next day I looked online and saw I was charged data for using it, even thought I thought it was free under my feature ($3 worth!). I stopped in a store yesterday and they said as long as you use the AIM built in the phone it should be free. Thinking something else strange might have happened I used AIM again last night. I did not send or received IMs just was available. I would only recieve some notifications if someone came online. I looked this morning and again I was charged, and the times fit when I was logged on. On the Account Overview it shows this:
11/08 11:07 PM wap.cingular Internet/MEdia Net Sent 6KB 11/08 10:51 PM wap.cingular Internet/MEdia Net Sent 8KB 11/08 10:44 PM wap.cingular Internet/MEdia Net Sent 4KB 11/08 10:33 PM wap.cingular Internet/MEdia Net Sent 8KB 11/08 10:27 PM wap.cingular Internet/MEdia Net Sent 4KB 11/08 10:21 PM wap.cingular Internet/MEdia Net Sent 4KB
What is going on here?
Thanks for any help!!
Two days ago I used the IM AIM program that is built into my phone. The next day I looked online and saw I was charged data for using it, even thought I thought it was free under my feature ($3 worth!). I stopped in a store yesterday and they said as long as you use the AIM built in the phone it should be free. Thinking something else strange might have happened I used AIM again last night. I did not send or received IMs just was available. I would only recieve some notifications if someone came online. I looked this morning and again I was charged, and the times fit when I was logged on. On the Account Overview it shows this:
11/08 11:07 PM wap.cingular Internet/MEdia Net Sent 6KB 11/08 10:51 PM wap.cingular Internet/MEdia Net Sent 8KB 11/08 10:44 PM wap.cingular Internet/MEdia Net Sent 4KB 11/08 10:33 PM wap.cingular Internet/MEdia Net Sent 8KB 11/08 10:27 PM wap.cingular Internet/MEdia Net Sent 4KB 11/08 10:21 PM wap.cingular Internet/MEdia Net Sent 4KB
What is going on here?
Thanks for any help!!
Youngmick
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4 Messages
15 years ago
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