Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need your talk or text logs?
shannonsill707's profile



1 Message

Monday, November 11th, 2019 9:06 AM

FaceTime & Texts going to the wrong party

Using the same saved “favorite” contact for years then yesterday FaceTime calls were apparently not going to my husband but someone I don’t know. Then they started texting me asking me to please stop calling them they don’t know me. The texts were coming thru in the same string my husband & I were using. Regular phone calls were connecting normally. 
I am concerned some random person now has access to the full string between my husband and I. I have restarted my phone & texts now seem to be going to my husband again. I have not tried to FaceTime again. 

ACE - Sage


118.3K Messages

5 years ago

Sounds like the iTunes account is incorrect.  Change passwords.  Edit your contact information.


Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.