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5 Messages

Wed, Apr 8, 2020 4:56 PM

Extreme Messaging Issues

For the last 4 weeks, I have been having extreme problems with group texting. I will either not get messages or get them very delayed or my messages will not be received or be received very delayed. It started with my Samsung Galaxy S10, I thought it was an issue witht the phone so I got an iphone. Still happening... I'm told it's because of Covid-19 and given no solutions that work.


Brand User

Community Support


140.1K Messages

7 months ago

Hello @amyirl511,


Thank you for reaching out to us. We appreciate you taking the time to make sure that we're aware of this issue and want you to know that we're already working toward a resolution as quickly as possible. Unfortunately, we do not have an estimated time of resolution as of right now. We do apologize for the inconvenience.


Sean, AT&T Community Specialist

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