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Sat, Apr 4, 2020 3:16 AM

Extra hotspot allowance?

I was reading on AT&Ts website and saw that 15 gb will be added to the unlimited and more plans hotspot between April 2nd and May 13th. I hit my cap a few days ago and I checked yesterday, then today and it’s still showing sub 1mpbs speeds. Does anyone know when it will take effect?

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ATTHelp

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120.6K Messages

2 months ago

Hey there @cwall99!

 

We can provide information regarding the extra data allowance on Hotspot. We want to advise that no action to make this happen. This is being handled systematically. Customers may need to start a new mobile Hotspot session to trigger the increase.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

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