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Kevin_Moto's profile

New Member

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1 Message

Tuesday, June 21st, 2022 11:34 PM

email to txt

I maintain 60+ networks where in I use email-to-txt for a wide range of devices to send me notifications.  This has worked  perfectly for 20+ years with AT&T.  Because of the retirement of 3G, in February '22, I had to change from an older Galaxy to a new Motorola moto G.  I have not received a single email-to-txt message since the change.  I have verified all the phone updates.  I have attempted sending from a wide variety of email addresses.  I have attempted both [email scrubbed] and @txt.mms.net.  Nothing seems to work.  With the change-out of phones, I do believe the AT&T store personnel put the SIM from the older phone into the new phone.  Could I just be needing a new SIM?  Any ideas?

Community Support

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221.5K Messages

1 year ago

Let us help you with your email to text, @Kevin_Moto.

 

Email to text or text to email allows you to send a text, picture, or video message to a wireless number. 

  • Text message - Compose a new email and enter the recipient's 10-digit wireless number, followed by @txt.att.net. For example, 5551234567@txt.att.net.
  • Picture or video message - Compose a new email and enter the recipient's 10-digit wireless number, followed by @mms.att.net. For example, 5551234567@mms.att.net.

Heads up: Don't include dashes or spaces in between the numbers.

 

If your email to text was working fine before the device switch, then yes we do recommend getting a new SIM card as the old SIM was registered to a 3G device that is no longer compatible due to the 3G Sunset, you would want to use a new SIM card with your new device. You may pick up a new SIM at your local AT&T Store. After replacing the SIM, try sending a text to email and let us know how that works for you. 

 

Thank you for reaching out to AT&T Community Forums. 

 

Clarissa, AT&T Community Specialist 

New Member

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7 Messages

7 months ago

not work mms.att.net from gmail or outlook , reply plz

New Member

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19 Messages

7 months ago

Reason: [{LED=450 4.2.0 <email> - YMkcp1PbddlWLYMkdp3P6e - Service temporarily unavailable};{MSG=};{FQDN=mx3a.txt.att.net};{IP=166.216.149.129};{LRT=3/4/2023 7:56:17 AM}]. OutboundProxyTargetIP: 166.216.149.129. OutboundProxyTargetHostName: mx3a.txt.att.net

New Member

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1 Message

7 months ago

as of today mms.att.net works but txt.att.net does not work at all. Tried to send from gmail, yahoo and also from my company email. Email to text using mms.att.net works on all email providers.

txt.att.net just doesn't work today. Is there something down? anyone know? We use email to text to alert our staff of important updates when out on the field.

New Member

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1 Message

7 months ago

Im working on a network where we send updates to our patrons from email to SMS. Recently the @txt.att.net address has stopped working for our customers under the ATT network provider. 

So im having the same issue as @hugo_pluckster.

Thank you for mentioning that the @mms.att.net address is working with email. Ill switch to that for the time being and see if it works with out patrons.

@ATTHelp do you know of any future fix or change to re-enable email to sms through your @txt.att.net address?

(edited)

New Member

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19 Messages

4 months ago

I usually email to mms my number.
[email scrubbed]

after yesterday was rejected from att by sending via office365.

These 2 days I tried to send to [email scrubbed] (my own number) I did not receive the message, even though the status was Delivered Message sent to att-e2xms-west.mx.a.cloudfilter.net at 35.82.99.184 using TLS1 .2 with AES256

I thought it was a delay and waited for 1 day but I still didn't receive the message on my number.

I thought it was my domain (because I use office365 and I tried with a new domain) but I still don't receive messages on my number.

Then I tried another att number but the message was not received.
And I try to send the message to tmobile, and I receive the message (with my new domain or my old domain)

Has [email scrubbed] or mms att been suspended? or turned off?

(edited)

2 Messages

2 months ago

I am having the same issue as you with mms and Outlook 365. The only exception for me is that I was using 365 to send text messages and it suddenly stopped going to the phones about two weeks ago. Nothing new has been changed on my end. 

3 Messages

4 days ago

Doesn't work for me at all.

Address not found

Your message wasn't delivered to #########@mms.att.net because the address couldn't be found, or is unable to receive mail.

The response from the remote server was:

550 5.1.1 <##########@mms.att.net> recipient address rejected

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