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CptTray's profile

Contributor

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1 Message

Monday, January 9th, 2017 8:51 PM

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Does att charge for wifi calling?

Hi I am a student at SGU on the island of Grenada, which att does not cover with there international plan, however could i use the wifi call/text fuction in the iphone to call/text and receive calls/texts form the us? It looks like it might work without adding extra charges to the account. but I would rather be certain before I go running up a fat bill.

Thanks

Accepted Solution

Official Solution

Employee

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420 Messages

2 years ago

Hello Community, we'd be happy to answer your Wi-Fi calling inquiries! 

 

What the ACE member stated is correct regarding the requirements:

You will be able to use Wi-Fi calling in areas of little to no AT&T signal and will be able to make calls as well as text to the U.S/ Puerto Rico, or United States Virgin Islands without using up the calling plan minutes. This also applies when travelling abroad and calling a U.S number. 

 

To turn on Wi-Fi calling:

  • Navigate to Settings>Cellular (Apple devices) /Connection (Android devices) and check if Wi-Fi calling is listed
  • If it is, select Wi-Fi calling and review important info and confirm your emergency 911 address. 
  • If wi-fi calling is not listed, your phone is not compatible. 

To learn more about staying connected with Wi-Fi calling, this article highlights how to check if you're using Wi-Fi calling:

 

Just a heads up:  Apple devices will show AT&T Wi-Fi, Android devices will have a plus sign (+), you'll also see a Wi-Fi icon on the “Start call” and “End call” buttons and on the “Active Call” status icon. 

 

Calls made to premium numbers such as 411 are billed as standard premium rates. Wi-Fi calling doesn't support calls to 211,311,511, and 811. Messaging services (MMS/SMS) over Wi-Fi pull from the customer's messaging plan.

 

Lastly, where there is a strong AT&T Cellular signal and strong Wi-Fi signal, the phone defaults back to the cellular network.

 

Thank you for coming to the AT&T Community Forums!

Tim, AT&T Community Specialist

 

Accepted Solution

ACE - Expert

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64.7K Messages

7 years ago

If you do have postpaid service and a wifi calling supported phone, there is no charge for wifi calling. Yes, you will be able to call and text to the US with no roaming charges.

Professor

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1.3K Messages

7 years ago

If you are not a subscriber of AT&T postpaid service, AT&T wifi calling will not work for you.

You can use 3rd party text service like Whatsapp with wifi to do voice call, video call and text with other Whatsapp users worldwide for free.

Tutor

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5 Messages

7 years ago

If I am on an unlimited plan with AT&T for my iPhone does wifi cost more for my iPad? When I looked on my iPad it said upgrade to WiFi calling. If I click that, will the bill go up? I live in the US and only call US

ACE - Expert

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64.7K Messages

7 years ago

@Baaarb Your question makes no sense to me. iPads are data only devices as far as the cellular network is concerned, I’ve never heard of an iPad having WiFi calling. WiFi calling means you connect to ATT’s cellular voice network over WiFi instead of through a cell tower. Since the iPad is already on WiFi, there is no requirement to connect to the cellular network. What is this “upgrade to WiFi calling” you are seeing on your iPad and where are you seeing it?

Tutor

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5 Messages

7 years ago

I am seeing it in the settings; under FaceTime; then calls from IPhone when nearby; then it shows upgrade to Wi-fi calling.

ACE - Sage

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117.7K Messages

7 years ago

Where?   

I don’t see any such thing

 

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Tutor

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5 Messages

7 years ago

On my iPad looking where you are on yours between FaceTime and Apple ID there is a “Calls from IPhone”  if you click on that, you see the upgrade as in the picture I posted

Tutor

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5 Messages

7 years ago

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ACE - Professor

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3K Messages

7 years ago

 

I have setup this on my WiFi only IPad and when on it if my iPhone rings, can answer the phone or make calls. You can setup number sync between the iPhone and iPad  

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