Skip to main content
AT&T Community Forums
Announcements
Protect your device against loss, theft, damage and get expert technical support. Open Enrollment Ends 3/31/21.
W

New Member

 • 

3 Messages

Tue, Jan 19, 2021 3:54 PM

Delays in receiving email-to-text messages

I am experiencing delays in receiving email-to-text messages of up to 1 hour.  I have used this feature for many years, and

generally I receiving messages within 1 minute.  Is anyone else experiencing issues?

Responses

Brand User
ATTHelp

Community Support

 • 

147.7K Messages

a month ago

Hello @wwillard,

 

We'd like to provide to some useful tip that may help with the delays in email/message retrieval.

 

  • Try resetting your device network settings
  • Also, try power cycling your device

Let us know if this makes a difference.

 

Jonye, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

3 Messages

a month ago

Thanks Jonye, but those solutions did not make a difference.  

Brand User
ATTHelp

Community Support

 • 

147.7K Messages

a month ago

Hello @wwillard,

 

Thank you for trying out the resources provided.

 

Have you tried Troubleshooting your device maybe?

 

The network could be congested.

 

Jonye, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question