Delays & Bouncebanks using AT&T email-to-text
Hello, over the years we've sometimes sent out emergency communications via this service (i.e [email scrubbed]) to a small group of employees that all have AT&T iphones. Historically the messages are received within seconds. We sent messages on two different days in December 2021 and there was a problem on both occasions: 1) some messages were received anywhere from 24 hours to over 72 hours later; 2) some eventually returned a bounceback error message: "There was a problem delivering your message to [email scrubbed]. See the technical details below. The response was: write error: FAILED_PRECONDITION: write error (0): error". I've sent a TEST text today which was received in 7 minutes, which is certainly better but leaves us with the sense that the service has become unreliable. We are wondering if AT&T has retired this functionality - or if there was a specific problem that has or will be resolved. Thanks very much.