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Tutor

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9 Messages

Sun, Feb 17, 2019 4:13 AM

Delayed Text Messages (Group Chat and sms)

Sms/MMS delayed text messages  I HAVE A GROUP CHAT THAT CONSIST OF 2 HUAWEI ASCEND XT2 AND 2 ZTE 3S....... WE HAVE A GROUPCHAT THAT IS NOW GETTING DELAYED TEXT MESSAGES  THE HUAWEI RUN ON ATT IDK WHAT THE ZTE RUN... I HAVE TRIED THE BATTERY OPT THING AND CLEARING CHACHE AND DATA AND DELETEING TEXT WE ALL HAVE CELL SERVICE..WHAT THE PROBLEM AND HOW TO FIX, THANKS

I have also tried the At&t troubleshooting tool which was of no help... 

We all have service

This also happened when I texted someone

A video

15 seconds which always sends 

And I sent it at 5pm they got it at 3am

 

Need help fast, Thanks!!!

Responses

Brand User
ATTHelp

New Member

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121.1K Messages

a year ago

Hello @AndroidFAN20015


Thanks for provided your device make, model & software version. After taking a closer look we have determined towers in Florence, AL are undergoing scheduled maintenance.

You can use Wi-Fi Calling to SMS while you are connected to Wi-Fi. If you filed a report using the Mark the Spot app, you will receive notification when the issue has been resolved.

We hope this information helps. Please let us know if there is anything else we can assist your with.


Kenneth, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

We’ve got 5 people in a text group. Although we’re sending a few images, it’s mostly text. But the two people on Verizon are receiving messages out of order, and some the next day. Today, they both received the messages at 4:29 a.m. - the exact same time. All the ATT people are receiving the messages in real time.

Coverage or network issues does not explain the two people receiving the message at the exact same time.

We’re wondering if this is a net neutrality issue and whether or not one of the carriers is either sending the messages late to one carrier or delaying the message receipt for prioritization purposes.

It would also be nice to know if there is a heavier load because of the Social Distancing and Shelter in Place orders that might be causing this.

Tutor

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9 Messages

a year ago

Well its not solved yet I'ma just have to trust it's the towers.

New Member

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1 Message

5 months ago

I am continuing to have delayed texts from my sisters who have AT&T. One sister used to use an iPhone (and had the issue) and now both use Samsung Galaxy phones (I think one might be a note but I'm not sure.) And my mom and I both have Verizon and use the Google Pixel 3, mine is an XL. All software is up to date. I use the messaging app. My sister's never have issues seeing each other's texts in the group chat, but their texts are delayed getting my phone & my mother's phone. 2 of them only live about 1.5 miles from me.

New Member

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3 Messages

2 months ago

Hey! Not sure if you're still suffering from this but I just fixed this issue on my Pixel 4
XL - go into the Play store and uninstall "Google Carrier Services". I know some people have it glowing reviews, but after uninstalling this app and then sending a picture, the recipient got it immediately. Hope this helps!