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socalgirl2014

Teacher

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18 Messages

Thu, Oct 1, 2020 6:21 PM

Data while using cellphone as hotspot for watching VIA the att WatchTV app

Hi -

So I have unlimited and more premium.

 

Do we get free data usage  if we were to turn on and use the hotspot on our cellphone - connected to fire stick tv, then open the att WatchTV app that is on the fire stick and watch tv this way?

I have the same question regarding watching the att WatchTV on a laptop while signed in to the website - but using the cellphone hotspot.

 

thanks

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Brand User
ATTHelp

Community Support

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136.2K Messages

15 days ago

Good afternoon @socalgirl2014,

 

We can confirm that streaming directly on your phone won't go against your data. However, using it as a hotspot can be a different situation.

 

Please bear with us while we look further into this for you.

 

 

 

KristinA, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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sandblaster

ACE - Expert

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43K Messages

12 days ago

That data will not be free. The WatchTV app on the firestick is not data free. It will count against your hotspot limit. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Community Support

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136.2K Messages

15 days ago

Greetings @socalgirl2014,

 

We'd be more than happy to provide you with information in regards to your free data usage inquiry.

 

The Unlimited & More Premium plan comes with 15GB of mobile hotspot per smartphone is tracked separately from the 22GB per line. Reduced mobile hotspot speeds does not impact the 22GB of high-speed data on the device.

 

Jacob, AT&T Community Specialist 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Teacher

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18 Messages

12 days ago

Hi - thank you for both answers.

 

i was just checking back to see if there was a clear and direct answer to the one question yet?

 

—— if I turn on my cellphone hotspot, connected to the amazon fire stick, and THEN open the ATT app and watch shows within the ATT app, is that data free or does that count as using hotspot data? 

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