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Tutor

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2 Messages

Wed, Dec 7, 2016 8:04 PM

Data usage limit per line on the account?

Can you set a data usage cap per phone?  I have 3 phones on my plan and 2 of them keep going over the data limit, can I set them to shut off data after so much data is used?

Responses

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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36.1K Messages

3 years ago

Sorry but no, there is no way to do that. The best you can do is monitor each phone's data usage with the MyATT app and turn data off on any line when they reach your limit.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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2 Messages

3 years ago

Thank you!

pgrey

ACE - Master

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3.4K Messages

3 years ago

@genren8293There are some really good apps out there though, depending on your OS/device.  
I started using one of these for my daughter, and between that and a couple of "data talks", she's had zero problems, in quite a few months now.

I have it set to warn her at about 75%, and then again at about 95%, of "her chunk" of our monthly data.  She rarely exceeds the 75% now, by much, apparently the "nudge" was a big help.  

These apps are as close to real-time data as you can get, which is important when doing this type of tracking.

 

I use the same type of app, when travelling in Canada, to watch all of our usage.

 

These are per-phone though, mostly, not centrally managed, so it's possible for a user (who's usually the default admin on their device) to override the settings, so they have to have some level of responsibility.

Like @sandblaster noted, this feature was removed from the Smart Limits carrier feature, probably because the non-real-time nature of data made it hard to satisfy customers with its use.  

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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72.4K Messages

3 years ago

Android phones have a voluntary cap in settings.  The user can easily change it, but it can be helpful

Any user can check ATT totals by calling *3282# 

data totals by line will be sent by text.  Due to delay in reporting, those totals are not current.

 

 

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You can manually turn off data.

 

 

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🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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