Need your talk or text logs?
Pamela Alarcon 's profile

New Member

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1 Message

Saturday, January 28th, 2023 11:23 PM

Data reviews

How can you get your phone numbers to show in the text message data?
sandblaster

ACE - Expert

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63.1K Messages

2 months ago

They should be already, what are you seeing? Data usage records are mixed in with text records, data usage records don’t have phone numbers.

ATTHelp

Community Support

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211K Messages

2 months ago

Hello there, @Pamela Alarcon. We're here to help point you to the right direction on how to get your phone number in the text message data.

 

Kindly let us have a response to the questions @sandblaster asked. Also, as mentioned, Phone numbers should already show with text message data.

 

We will also recommend you try to clear your browser cache and history or use another browser entirely if you're not seeing anything.

 

Furthermore, you can learn how to check your usage between bill periods and Check current usage for data, talk, and text and also to get the reason you might notice some of your data usage missing (numbers, texts, and calls).

 

lastly, we update your usage reports as quickly as we can, but sometimes your usage info may be unavailable or delayed. It can take two to five days for data used to post in myAT&T, so amounts shown online may not reflect all use since your last bill.

 

We hope this information helps.

 

Thanks for contacting the AT&T Community Forums for help. 

 

Rasheedat, AT&T Community Specialist 

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