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zoe.ellson's profile



2 Messages

Wednesday, May 17th, 2017 1:53 PM

Data reset and billing due date

I pay my phone bill on the 17th of every month and that is when everything resets and starts new except my data that doesn't reset until the 28th/29th of every month. Do you know why?

ACE - Expert


64.7K Messages

7 years ago

Presuming the 17th is your bill due date, that is not the same as your billing cycle. Look at a bill, it will show you the dates your monthly plan starts and ends. Sounds like yours runs from the 28th of the month to he 27th of the next month.

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