Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

New Member


1 Message

Wed, Jul 15, 2020 6:47 AM


i can not login into my att account



Brand User

Community Support


127.4K Messages

22 days ago

Hello @jasondouglas,


We'd be more than happy to take a closer look into why you're unable to sign in to your myAT&T account online.


We'll need some more details in order for us to better assist you:

  • How long has this been going on?
  • What happens exactly when you try to sign in to your myAT&T account?
  • Are you seeing any error messages/error codes?
  • Also, are you using our desktop website to try and sign in, or are you experiencing this issue while trying to sign in on your myAT&T app?

Please let us know.


We look forward to hearing back from you soon.


Sean, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question