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Contributor

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2 Messages

Mon, Jul 22, 2019 9:44 PM

Connected Car Hotspot Fail

When my Android phone is connected to my ATT Connected Car hotspot, I get no internet.

Responses

Brand User
ATTHelp

Community Support

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136.9K Messages

a year ago

Hello @rdtruitt,

 

We'd be more than happy to take a closer look into why you're unable to connect your cell phone to your AT&T Connected Car hotspot. We'll need some more details in order for us to better assist you. Which Android cell phone are you using? Which AT&T Connected Car hotspot device do you have? What kind of car is this? Which AT&T Connected Car plan do you currently have? Are you able to connect any other devices to the hotspot and use the internet? Please let us know. We look forward to hearing back from you.

 

Sean, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

a year ago

Galaxy S8

Range Rover Evoque

SUV

Unl Data Connect Car

No

I can bring the car to in for troubleshooting if that will help.



Brand User
ATTHelp

Community Support

 • 

136.9K Messages

a year ago

Hello @rdtruitt,

 

Thank you for letting us know. For further assistance with your Connected Car service, please contact LandRover Support at 800-637-6837.

 

Sean, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

a month ago

Facing the same issue in my car device and the internet is not working during driving. How can I solve it?

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