CNAM - decade old caller ID name showing on receiving ATT customer side
For many years was ATT customer with a previous last name. Ten years ago, legally changed name and the CNAM caller ID still is wrong a decade later and causing problems. How do I submit a request to correct?
2 months ago
We are here to help you update your caller ID information, @LollyArt.
We do understand how important it is to have your correct name displayed on your caller ID.
To change your caller ID display name:
Here is some additional information you should know about changing your caller ID display name:
Try this and let us know how it goes.
Clarissa, AT&T Community Specialist