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Sat, Mar 9, 2019 2:48 AM

Changes to text messaging

With the latest update to my Samsung Galaxy phone,  I can now only send a text message if I'm connected to wifi or on data. However, I can receive text messages without wifi or data. It wasn't this way before the update. How do i change it back to the way it was? 

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ATTHelp

Community Support

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127.6K Messages

a year ago

Hi @swl1305,

 

Thank you for reaching out! We'd love to help. If you are unable to receive texts, please provide more information for us. Is this happening while you're on Wi-Fi as well? What troubleshooting options have you tried already?

 

Apart from this, give our Troubelshoot & Resolve tool a try. You need to select your device to begin. Afterwards, you can select Messaging beneath Service/network issues. Follow the steps on the page. Let us know if this helps!

 

Collin, AT&T Community Specialist

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