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Wed, Sep 26, 2018 3:04 PM

Can’t send or receive text (MMS) messages or picture attachments?

I have a Galaxy s7 on AT&T's unlimited $50 plan. Initially I assumed it was the default messaging app's fault, however after experimenting with numerous messaging apps, all to no avail, I have concluded it must be something in my settings or an issue with the service. "Data Saver" has been turned off and to my knowledge all restrictions have been removed.... I'm stuck




Brand User

Community Support


145K Messages

2 years ago

Good afternoon @StanleyPH, we'd be happy to help! We invite you to walk through some troubleshooting steps in our Troubleshooting and Resolve tool. Just select your device and the issue that you're experiencing. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.

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