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1 Message

Fri, Nov 13, 2020 4:59 PM

Can't receive images via text

I have a Samsung S20+ and my husband has a Samsung S10. We are able to text without issue, but when we send each other photos via text, neither of us can see them. Our daughters have iPhones and we never have issues texting or receiving pictures form them. This is so frustrating. How do we fix this?


Community Support


171.5K Messages

1 y ago

Hi @ash0972,


thank you for reaching out. We want to take a closwer look intot his for oyuo.


To better assist, we want to know:

Let us know, so we can assist further.


Doyin, AT&T Community Specialist.


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