Can't download MMS messages on Galaxy S7
This happens occasionally. Enough that it is annoying, but not enough to knock me out of business!
I occasionally get a text message that says, "No subject//Message size ??KB//Expires hh:mm, mmm dd" There is a download arrow to the left of the message. I'm assuming that the messages in question are videos. The most recent one was 32KB and expires at 23:15 Feb 17.
Most videos/pictures download automatically. No changes have been made to settings that I can recall. Every time I've gotten a text like this, I tap the message and a "wait" symbol appears seemingly indicating that the file is being downloaded. However, nothing ever happens. The "wait" symbol eventually disappears and changes back to a download arrow. No picture or video shows up within the message space. I've checked "MyFiles" and do not see that anything new is in the "Downloads" folder. Sometimes I get a message that says "Failed to retrieve".
In the most recent case, Wi-Fi was on (I was home, it was after bed time, and I turn it on so that the phone backs up.) BUT, cellular data was on as well. I looked back and found a larger file that HAD downloaded, so it doesn't seem to be file size related.
Is this just something that occasionally happens, or is there something I can change that will prevent this? I wouldn't mind if it didn't automatically download IF I was able to download it after the fact! Incidentally, I have tried to download with Wi-Fi off since the original failure.