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J

New Member

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1 Message

Mon, Jun 1, 2020 7:22 PM

Cannot use mobile data

I have tried to figure this out for a long time, but I cannot access the internet, or access sites or applications that require a connection. Every time I try to use the internet an error message pops up that says "It looks like you are trying to access mobile data but have none available." It reccomends me to restart my phone and I have tried that many different times. Nothing seems to work. Any suggestions?

Responses

JBayudang

Associated Member

 • 

298 Messages

a month ago

Hi. Good day!

On your phone's status bar, do you see the mobile data indicator? It's like an "up-and-down" arrow that indicates downlink and uplink.

If not, please double check if Mobile Data is enabled.
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