Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 3/31. See all protection plans.
NeonMedic

Tutor

 • 

5 Messages

Sat, Aug 24, 2013 5:08 PM

Cannot send or receive MMS messages on my AT&T GoPhone Smartphone

Hello,

 

I recently purchased an unlocked smartphone (the Motorla XT800) and put it on the $25 monthly GoPhone plan. I can call and text, and my data works fine, but I can neither send nor receive MMS messages.

 

Please help? Thanks!

 

Responses

Accepted Solution

Official Solution

Dcookie

Expert

 • 

20.5K Messages

7 years ago

You'll need to enter the correct settings in order to send and receive MMS since it is unlocked and bought elsewhere. 

 

Take a look at this thread and it should explain things for you.

 

http://forums.att.com/t5/Android-Discussion-and-Support/Unlocked-Phone-APN-Settings/m-p/3467513#M42930

 

 

 




 REGRET NOTHING~


     we live & learn~

NeonMedic

Tutor

 • 

5 Messages

7 years ago

Thanks so much!! My MMS is now working.
Dcookie

Expert

 • 

20.5K Messages

7 years ago

You're very welcome... Happy that I could help. 🙂

 




 REGRET NOTHING~


     we live & learn~

Contributor

 • 

2 Messages

6 years ago

hello, i deeply want to view the link: http://forums.att.com/t5/Android-Discussion-and-Support/Unlocked-Phone-APN-Settings/m-p/3467513#M42930 . However, it just tells me that "You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue." please help!!!!!!!!!!!!!!!!!!!!!!!!!

rrgg

Mentor

 • 

30 Messages

6 years ago

Same here.  That link does not work.