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biotron2000's profile

Contributor

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2 Messages

Friday, July 28th, 2017 3:41 PM

Cannot receive MMS and texts occasionally do not go through

I have not been able to receive MMS messages for a few days now. Also, SMS texts occasionally to not go through. Rebooted phone, did other common and advanced troubleshooting, to no avail. No changes have been made to my phone, no new apps downloaded. LG V20 running Nougat.

Community Support

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232.8K Messages

7 years ago

Hi @biotron2000!


I definitely understand the need to be able to send and receive MMS especially from friends and family. We are here to help you! You can use the Troubleshoot and Resolve Tool as well as the AT&T Device How To. These tools are device specific and all you need to do is input what device you have.


If you continue to have issues please PM us @ATTCares with your name and phone number so we can better assist you.


Thank you and have a great rest of your day!


Jenn, AT&T Community Specialist

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