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1 Message

Fri, Nov 23, 2018 9:17 PM

can someone help please

 i cant respond to group msgs on my iphone xs max, all settings are correct ‘looking’


Accepted Solution

Official Solution

Brand User

New Member


120.1K Messages

2 years ago

Hello, @txmoney,


Let's try to restore your ability to respond to group messages. Have you tried a reset? Try this:


  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Side button until you see the Apple logo.

If that doesn't help, please take a look at Apple's steps to troubleshoot issues with texting, specifically issues with group messages.


Have a great week!


James, AT&T Community Specialist

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