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New Member

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2 Messages

Monday, March 9th, 2020 5:23 AM

Can I set a data usage alert even though I'm on a prepaid plan?

Hi, I'm on a $25/mo prepaid plan. I would like to set an alert so that I know when I've reached 90% of my data limit for the month. Is this feature available for prepaid users? The instructions I've found (https://forums.att.com/conversations/data-messaging-features-internet-tethering/how-to-set-up-a-data-usage-alert-to-40-of-current-data-package/5df016f7bad5f2f606a690dc) say to logon to the myAT&T app and then Usage>Manage Account>Data, Voice, or Text Alerts. However, when I logon to the app I get taken to the paygoonline.com, and there is no Usage or Manage Account section

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Official Solution

ACE - Sage

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117K Messages

4 years ago

The feature may not be available on your account but it is available on your phone. If you have an Android phone it is built into the phone itself in settings under data usage there's a place to set a data usage warning and cap.

If you are an iPhone user you will have to download an application that will do this function for you

New Member

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2 Messages

Thanks lizdance40! that's helpful.

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