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Rockyubet's profile
Rockyubet
20th Community Anniversary
#1 Star!

Contributor

 • 

1 Message

Saturday, October 21st, 2017 11:58 PM

Closed

Block the 1-410-100 messages

I am getting text messages from 1-410-100 and I can't block them because the last digit of the number is different. They are from an att phone to an att phone  from att. From you. How can I stop this. I forwarded them to your spam number 7726. If I have to change phone numbers I will but it won't be thru att. 

Questions

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Updated 

10 months ago

259.4K

133

AToGoP

Scholar

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160 Messages

2 years ago

Or maybe the suggestion from jayacf will work.  The reports seem positive.  Curious why the staff here don't comment on or acknowledge it.  Let alone share it.  Trying now...

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Katiebottolfson

New Member

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2 Messages

2 years ago

I got a message from 

1410200505 that says

 1 of 2
FRM:PickupNotifications
SUBJ:UPPS-Parcel missing details
MSG:UPS-post-box packet is schedule for deliver: http://uppsadmin.xyz/WqqS/pkm/?
(Con't) 2 of 2
w3ww.ups-delivers,com/?update=3HA" Bye.  (End)

What should i do?

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0

Katiebottolfson

New Member

 • 

2 Messages

2 years ago

I got a message from 

1410200505 that says 

 1 of 2
FRM:PickupNotifications
SUBJ:UPPS-Parcel missing details
MSG:UPS-post-box packet is schedule for deliver: http://uppsadmin.xyz/WqqS/pkm/?
(Con't) 2 of 2
w3ww.ups-delivers,com/?update=3HA" Bye.  (End)

what should i do?

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0

sandblaster

ACE - Expert

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64.6K Messages

2 years ago

@Katiebottolfson Ignore it. It’s a phishing scam.

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0

Disgruntled_Consumer

New Member

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1 Message

2 years ago

It’s extremely annoying. 
The ridiculous thing is, AT&T’s response is, “Report and Block them…”

That is the most ignorant response ever. We do that EVERYTIME GENIUS!! We’re sick of it!! We don’t want the f-ing texts, PERIOD!!

How about giving the ability to block the first 6 numbers of an entire number block?

Or how about, being a billion dollar company, you just have your bosses block all 410 calls/texts. Or give us an option to. 

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tybien

New Member

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1 Message

2 years ago

ATT's not-very-helpful response was 4 years ago.  Currently ATT is still unable to fix this issue.

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dcbentley

Contributor

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12 Messages

2 years ago

AT&T needs to block ALL messages from short code starting with 410! Why hasn’t this already been done at the carrier level?? I’ve have reported these to 772-6 and blocked so many different iterations of this 410 number.

Why has the carrier continued to allow their users to be assaulted with this scams?!?

Note: This comment was created from a merged conversation originally titled 410 short code scam and spam texts

33

Constructive

Former Employee

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32.9K Messages

why would they block them all? my pharmacy sends me short codes starting with 410 when my prescriptions are ready for pickup. 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

2 years ago

sandblaster

ACE - Expert

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64.6K Messages

Texts from those 410 numbers are texts sent from emails through the email to text gateway. Many people rely on that service. Not a chance they’ll all be blocked. 

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

2 years ago

0

dcbentley

Contributor

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12 Messages

Currently AT&T is doing a very poor job at filtering out SMiShing from whomever is licensing the 410 short code service. 

Every day I receive multiple scam SMiShing text from a 410 number. 

1 (410) 100-001

1 (410) 100-002

1 (410) 100-003

1 (410) 100-004…

etc. etc. etc… these have now moved into the 410-200-xxx numbers…

All the scammers do is just keep cycling through these numbers…and I add yet another number to my block list… which is reactionary and not preventative. 

This isn’t the first forum post regarding scam text messages from these 410 numbers. There are post from 2017 regarding this issue and AT&T apparently can’t be bothered with deploying a filter to block out scammers and create a solid exception/safe sender list.

AT&T doesn’t seem to be doing anything to stop the offending numbers that are engaging in SMiShing…and it’s insanely rage inducing. 

2 years ago

JefferMC

ACE - Expert

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33.1K Messages

Just because YOU receive phishing texts from a particular number does not necessarily mean that all texts from such a number are phishing.

[ Be advised that you've posted on a community forum primarily peopled by other customers.  I am not an AT&T Employee.  An AT&T Customer Support rep may or may not ever reply to your post. ]

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

2 years ago

0

dcbentley

Contributor

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12 Messages

Actually the more I dig at this the more depressing it becomes. I found a post from 2013 regarding this issue with AT&T on Apple‘s community forums and more from 2015 from AT&T’s forums…

2 years ago

0

AToGoP

Scholar

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160 Messages

2 years ago

Fixed it for you: 

Currently ATT is still unable unwilling or reluctant to fix this issue.

Try @jayatcf 's suggestion?  

I haven't received one of these spams in > 6 months.  A squeaky wheel gets the grease situation? 

I like your username, @Disgruntled_Consumer! - Disgruntled too.

(edited)

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Milord

New Member

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1 Message

2 years ago

There must be a way to block all calls from +1(410) area code. I don't care if never hear from someone in Maryland as long as these calls get blocked. I'm sick of getting messages at 2 am from a spammer.

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JasonFarmerGA

New Member

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4 Messages

2 years ago

Looking for some help outside of doing AT&Ts job for them.  Ever since switching to AT&T, all four of my lines are receiving daily and multiple times daily spam text messages to them.  I have call protect on, but some still make it through.  At first I was forwarding them to 7726 and blocking them, but it seems like I keep receiving them all from different numbers, which makes repeating this process everytime a chore.  Prior to AT&T I was on T-Mobile and Verizon and rarely if ever received spam text messages.  What is weird is my corporate phone has been on AT&T for over 5 years and I do not receive any spam texts on there at all, but all four of my personal lines do daily.  What can be done short of us doing AT&Ts job for them?  Why is it the other carriers can stop this or atleast limit it to where it isn't annoying, but somehow AT&T cannot.  Any suggestions or am I better off switching back.

Note: This comment was created from a merged conversation originally titled Switched to AT&T recently, all four lines receiving spam and scam text messages from different numbers.

11

formerlyknownas

ACE - Sage

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110.9K Messages

I'm on Verizon, I get a half dozen spam calls and about 2 - 4 spam texts a day.   So other carriers can't stop it either. 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

2 years ago

0

ATTHelp

Community Support

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221.2K Messages

We understand the frustration in receiving spam text messages, we are here to help @!

 

We recommend downloading our AT&T Mobile Security and Call Protect Apps which scans your mobile device and all apps for malware. Check our our SMiShing And Other Texting Scams article to learn more about common text scams and how to defend yourself. 

 

Do not open, respond or click on any links on suspicious text messages as doing so only alerts the spammer that your line is active, clicking on unknown links compromises your personal data. Also, check out our AT&T ActiveArmor which is included in our AT&T Unlimited Plans for additional protection and spam & fraud call blocking. 

 

We hope this helps! Reach back to us if you have additional questions. Thank you for reaching out to the community!

 

Rhoda, AT&T Community Specialist 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

2 years ago

0

carrie_irt

New Member

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4 Messages

I just switched to AT&T and I am having the same problem. I also have the mobile security and call protect apps. None of them do anything to block these texts. 

2 years ago

ATTHelp

Community Support

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221.2K Messages

We understand the importance of keeping your personal account information secured .

 

Please forward those suspicious calls and texts to 7726 (SPAM).

 

You can report these messages and unwanted calls using our security report form.

 

Also, check out additional Fraud & security resources we offer for your protection.

 

We hope you find this information helps.

 

Thank you for connecting with the AT&T Community!

 

Jonye, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

2 years ago

0

Regretswitching

New Member

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4 Messages

I’m having the same problem. I switch from Sprint and I regret it! We NEVER received text messages from trucking companies, random calls from spam risk or company titled credence when we were with sprint. And telling people to down load apps (that give your info to third parties), or block multiple numbers a day is not a solution to the problem AT&T. We the customers, now spend our day blocking scammers when that’s AT&T job. I didn’t have this problem before I switch so it’s something AT&T allows. The company has to be making our numbers public or selling our info to third parties. 

2 years ago

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